Refund policy

We want you to love your purchase from Inktopia Designs! Since each order is made to order, we do not accept returns unless the item is defective or damaged.

• Cancellations: You may cancel your order before it goes into production. Once production begins, cancellations are no longer possible.

• Exchanges: We do not accept exchanges due to the custom nature of our products.

• Defective or Damaged Items: If your item arrives defective or damaged, please contact us within 7 days of receiving your order and provide clear photographs of the issue and any damage to the packaging, with the shipping label clearly visible. Inspect all wallpaper before installation and do not install defective or damaged panels. Once we have reviewed your claim, we’ll work with you to resolve the issue through a replacement or partial refund, as appropriate. Claims for defects or damage cannot be accepted after the wallpaper has been installed.

If you have any issues with your order, don’t hesitate to reach out to us at orders@inktopiadesigns.shop. We’ll do our best to make it right.