FAQ

ECO wallpaper is a novelty in the Inktopia Designs materials offer. It's a non-woven wallpaper without PVC additives - 100% eco-friendly. It is a high-quality material, durable and scratch-resistant with a deeply matte, smooth structure revealing non-woven flizeline fibers with a weight of 230g. Using eco-friendly materials such as Prowall ECO wallpaper not only allows us to enjoy a beautiful and durable finish but also contributes to reducing our carbon footprint and caring for the planet.

The self-adhesive, textile material of the highest quality enables multiple use and quick installation. The base of the Wallstick material is a fabric, the inner layer of which is factory-coated with glue. The latest technology makes the wallpaper suitable for use on any flat surface, walls, furniture or doors. The colors printed on this material are strong, vivid and very realistic. It does not leave any stains on the walls and most importantly - you can easily peel off at any time. We install this type of material without the use of glue. Just peel off the protective layer and stick the wallpaper to the wall. Fully repositionable self-adhesive wallpaper, textile, semi-matt with a linen structure, weight 200g.

PRO-Vinyl series wallpapers are the highest quality, extremely durable vinyl materials on a non-woven backing, which are mounted with a heavy wallpaper glue. Thanks to the original structure of the material, the print of wallpaper on non-woven materials is extremely original, gives depth to the patterns and stands out due to the exceptional color saturation.

All orders are made to order and ship directly from our facility in Poland, EU. We are a Canadian company and offer free standard shipping worldwide.

Orders are processed within 2–4 business days before shipping.

• Standard Shipping: 2–7 business days after production.
• Express Shipping: 2–3 business days (available at checkout).
  

• Canada & EU: No customs duties or import taxes apply.
• United States:
  Orders under $800 USD usually arrive duty-free.
  
  Orders over $800 USD may incur import fees, payable on delivery.
  
  To help offset this, we offer 15% off U.S. orders over $400 USD (automatically applied at checkout).
  
  U.S. import rules may change — we’ll update our policy if needed.
• United Kingdom & Other International Destinations: Customs duties or import taxes may apply depending on local regulations and order value. These are the buyer’s responsibility and may be collected by the courier (e.g., UPS) upon delivery.

Since all our products are made to order, we do not accept returns unless the item is defective. If you encounter any issues with your purchase, please contact us right away at orders@inktopiadesigns.shop, and we will do our best to resolve the situation.

Cancellations can only be made before your order goes into production. Once production begins, cancellations are not possible. If you need to cancel, please reach out as soon as possible.

If you have any questions or need assistance, feel free to email us at orders@inktopiadesigns.shop. We’re happy to help!

Our wallpapers are printed to your specific measurements to fit walls and spaces of all shapes and sizes.

Yes, Our wallpaper printer's width is 150cm / 59’’ and we normally cut wallpaper in panels so it can be shipped easier and cheaper. Our panels cut to 25” for faster and more efficient shipping. Our recommended wallpaper panel widths are 48cm/19’’ to 74cm/29’’. While you can choose any wallpaper panel size that suits your business needs, we would recommend that the panel width would not exceed 74cm/29’’ as this would result in much higher shipping costs. There is an option to send the wallpaper in uncut rolls, but in this case, the shipping cost might be higher, depending on the width of the wallpaper roll/panel. If you require a different panel size, kindly contact us, and we will be pleased to accommodate your request.

The minimum size you can order is 30.48x30.48cm / 12x12 inch.

Measure the width and the height of your walls with a metal measuring tape. You can measure from the ceiling down to the floor and across each wall to quickly get a height and width measurement.Measure your wall in several places as walls are usually not perfectly straight and use the longest measurement for width and height.You can exclude the baseboards and molding/cornice but should include any doors or windows. Add on 6-10 cm /2.5-4 inches to the measurements to provide a margin of error for assembly.

More Information here.

We do not provide glue and mounting kits, we provide a list of recommended glues in different markets.

Walls are not always perfectly straight, so we recommend that you alwaysadd 6-10 cm /2.5-4 inches to your wall’s measurementsto provide a margin of error for assembly. Rolls or strips cannot be ordered separately because our wallpaper is custom-printed to your measurements. The entire wallpaper order must be placed on the same purchase.

We do not offer single panel reprinting, the whole wallpaper order will have to be reordered to ensure color consistency.

We advise against it as ordering all at once ensures color consistency and seamless installation.

The surface must be smooth and clean when hanging the wallpaper. Do not apply on rough surfaces or uneven walls. It is important that the surface does not absorb moisture. Examples of absorbent surfaces are filled walls and particleboard. Absorbent surfaces need to be primed. If your wallpaper is a light color, we recommend priming the wall white so that the surface does not show through. Wallpaper should not be hung on surfaces that are subject to corrosion, such as sheet metal or aluminum.

In general, we recommend installing wallpapers on walls of a solid, light color as darker colored or patterned walls may show through the wallpaper. Our peel and stick woven wallpapers are thicker and may be able to cover patterned or darker colored walls better. If you need to prime over your dark-colored walls with a light primer before installation, it will be best to wait at least 4 weeks for the paint to cure before installation.

Do not apply on rough surfaces or uneven walls.

Our wallpapers are eco-friendly, PVC-free, and non-toxic. They are also in accordance with the European Standard for wallcoverings, EN 15102.