FAQs

Here you will find our most frequently asked questions, If there’s anything we haven’t answered please feel free to contact us: support@inktopiadesigns.shop

Custom orders are made to your exact measurements, while wallpaper rolls are ordered in a specific number of rolls.
For both options, it’s crucial to measure carefully. Add a 10 cm (4-inch) margin to your measurements, and then total the dimensions for one wallpapered wall. Avoid ordering separate pieces for individual walls.
For rooms with many windows, doors, or other open spaces, it's best to choose a wallpaper with a repeatable pattern, with or without pattern alignment, to minimize waste.
For more detailed instructions, check out our guide on different wall types.
We are a Canadian company.All of our wallpapers are proudly produced in Poland, EU, and shipped free worldwide.

Production 2-4 working days.

Delivery worldwide 2-5 working days

This will depend on the status of your order. If you wish to cancel your order, please contact us as soon as possible. Cancellation fees may apply. support@inktopiadesigns.shop

Inktopia Designs checks every purchase before sending it out to you. However, in the unlikely event that your item is damaged in transit, please email us at support@inktopiadesigns.shop with photos of the damage within 14 days. If the product has been damaged during shipment, a claim will need to be filed with the courier. Please notify Inktopia Designs as soon as possible by emailing support@inktopiadesigns.shop and providing photographic evidence of what you have received.

If, during the installation process, your wallpaper appears to be faulty, please stop installing immediately and take a few images of the issue. Then, remove the wallpaper before the paste dries and get in touch with us as soon as possible. If it is determined that the fault is due to a print or trim error, we will promptly send you a replacement.

It is highly recommended that you inspect the wallpaper after every 2 to 3 drops to check for any issues.

We like Roman 838 for our non-woven uncoated matte wallpaper. It’s lower moisture content makes it the preferred paste for wallpaper installers and a safer paste for this type of wallpaper.